Privacy Policy

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, and password when you create an account
• Booking Information: Travel dates, destinations, passenger details, and payment information
• Profile Information: Travel preferences, saved searches, and wishlist items
• Communication Data: Messages sent through our platform, reviews, and support requests
• Device Information: IP address, browser type, device identifiers, and location data

We use the information we collect to:

• Process and manage your bookings for tours, hotels, car rentals, and events
• Send booking confirmations, updates, and travel reminders
• Provide customer support and respond to your inquiries
• Personalize your experience with relevant recommendations
• Send promotional communications (with your consent)
• Improve our services and develop new features
• Detect and prevent fraud and security threats
• Comply with legal obligations

We share your information only in the following circumstances:

• Service Providers: Tour operators, hotels, car rental companies, and payment processors to fulfill your bookings
• Business Partners: Trusted partners who help us operate our platform
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: For any other purpose with your explicit permission

We never sell your personal information to third parties.

We implement industry-standard security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure payment processing through certified providers
• Regular security audits and vulnerability assessments
• Access controls and employee training on data protection
• Secure data centers with physical and digital safeguards

We use cookies and similar technologies to enhance your experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and preferences

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data
• Object to or restrict certain processing activities
• Withdraw consent at any time
• Lodge a complaint with a supervisory authority

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are kept for 7 years for tax and legal purposes. You may request deletion of your account at any time.

8. International Transfers

Your information may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.